Privacy policy

This policy describes how Oshi Connect (“we,” “us”), operator of this shop, handles personal data when you use our website, accounts, checkout, and related features.

What we collect

• Account data: email address you provide when you sign in with a magic link.
• Purchase data: merch and meet-and-greet items you buy, pickup details, and related payment references needed to fulfill orders.
• Usage and technical data: IP address, device and browser information, and logs that help us operate, secure, and improve the service.

Why we use data

We process data to provide accounts, fulfill orders, process payments, prevent fraud and abuse, comply with law, and communicate with you about your orders and the service. We do not sell your personal data.

Processors and service providers

We use trusted providers for infrastructure and product features, which may process data on our instructions. Examples include hosting and authentication, payment processing, email, and analytics. Those providers are required to protect data appropriately.

Retention

We keep data as long as needed to run the service, meet legal and accounting obligations, and resolve disputes. When data is no longer required, we delete or anonymize it in line with our internal practices.

Your rights

Depending on where you live, you may have rights to access, correct, delete, or export your data, and to object to or restrict certain processing. Contact us to make a request. You may also complain to a data protection authority.

International transfers

Our service may be operated from or processed in countries other than your own. We use appropriate safeguards where required.

Children

This shop is not directed at children under the age required in your region to consent to online services. Do not use the service if you are not old enough to agree to these terms where you live.

Changes

We may update this policy from time to time. We will post the new version on this page and, when appropriate, notify you by email or in-product notice.

Contact

For privacy questions or data requests, contact us at [email protected].